I am excited to get started with Daz Studio, but I’m stuck! A support message example:īelow is a suggested template you can copy and paste into the Description field. Sales Ticket Tracker: Account Confirmation.Starting a ticket requires that you fill out a form to let them know what you are contacting them about.
Please keep in mind that the people who answer these emails are human beings, doing their best to help you! It can sometimes be difficult to stay calm and focused during frustrating times, like figuring out why this is not working. If the above options don’t get it sorted out, it’s time to contact Daz 3D Support! So, if you have another email address with a different ISP, give it a go! 3. When he used a different email address, from a different ISP, he immediately got his confirmation! We’ve had at least one verified report from a member who did not receive his confirmation email when using his Yahoo email address. Click here for the Account Confirmation Request page. Go to the following web-page and enter the same email address you used to register. So, make sure the confirmation email isn’t sitting in your SPAM folder, or tucked away in Promos or Updates. Some ISP’s like Google and Yahoo! will segment emails according to their own assumptions. This may seem obvious, but the first and easiest step is to search your inbox. Until we find a proper solution, here are our suggestions. We are attempting to work with Daz 3D on this issue. Unfortunately, this seems to be a fairly common problem. – Tonnie Issue: Confirmation email not received They were even able to fix my file structure when I couldn’t access some of my downloads. It takes about a day for them to get back to you, but they have worked with me until I’ve found solutions to every problem I’ve sent their way.
I have found DAZ Studio support to be very helpful. We’ll post some suggestions here as we grow. It can be incredibly frustrating when something seemingly simple just doesn’t work. Intro to Daz Studio: FAQ & Troubleshooting
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